I'm Sorry I Broke Your Company: When Management Consultants Are the Problem, Not the Solution
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Lieferung aus: Niederlande, 5-7 werkdagen.
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It's the People, Stupid! Karen Phelan is sorry. She really is. She tried to do business by the numbers the management consultant way developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can't be plugged into formulas or summed up in scorecards. Phelan dissects a whole range of consulting treatments for unhealthy companies and shows why they're essentially fad diets: superficial would-be fixes that don't result i... It's the People, Stupid! Karen Phelan is sorry. She really is. She tried to do business by the numbers the management consultant way developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And people can't be plugged into formulas or summed up in scorecards. Phelan dissects a whole range of consulting treatments for unhealthy companies and shows why they're essentially fad diets: superficial would-be fixes that don't result in lasting improvements and can cause serious damage. With a mix of clear-eyed business analysis, heart-wrenching stories, and hard-won lessons for both consultants and the people who hire them, this book is impossible to put down and impossible to ignore. Karen Phelan and other consultants may have broken your company, but she's eager to make amends.Soort: Met illustraties;Taal: Engels;Afmetingen: 7x91x61 mm;Gewicht: 354,00 gram;Verschijningsdatum: januari 2013;Druk: 1;ISBN10: 1609947398;ISBN13: 9781609947392; Engelstalig | Paperback | 2013.

Lieferung aus: Schweiz, Versandfertig innert 3 Wochen.
Why Management Consultants Are the Problem, Not the Solution, Karen Phelan is really sorry--no, she really is. She had the best of intentions and training in business systems, performance management and all the latest theories and best practices. At companies like Deloitte, Pfizer, J&J and countless consulting clients, she did her best do business by the numbers--the only problem is that businesses are run by people, not mathematical formulas. She and other consultants may have ´´broken´´ your company, but she´s eager to repair the damage and make amends. Luckily, with decades of experience and pure common sense, her book is the perfect antidote to years of management malpractice. Phelan focuses on how management gurus have fouled up the ´´people side´´ of companies--balanced scorecards, key performance indicators, process reengineering and dozens of other management fads are reduced to so much snake oil and bunkum under her withering gaze. With a mix of cleared-eyed business analysis, ´´in the trenches´´ stories, and hard-won lessons, this book is impossible to put down and impossible to ignore. Phelan covers the gamut of strategy development, HR, metrics, leadership competencies, and just plain managing people. She explains in gory detail why outside consultants are almost always the last people you should ask to improve your business. She also explains why the most important ingredient in business management is often in the shortest supply: empathy. In the tradition of classics like Up the Organization and Managers, Not MBA´s, Phelan provides a breath of fresh air. In parting, however, Phelan allows that consultants (like her!) do sometimes have their place--she provides a much-needed playbook that lays out the proper vocation of consulting and tools for managers to proceed with caution. Taschenbuch, 01.02.2013.

Lieferung aus: Deutschland, zzgl. Versandkosten, Versandfertig in 1 - 2 Wochen.
Why Management Consultants Are the Problem, Not the Solution, Karen Phelan is really sorry--no, she really is. She had the best of intentions and training in business systems, performance management and all the latest theories and best practices. At companies like Deloitte, Pfizer, J&J and countless consulting clients, she did her best do business by the numbers--the only problem is that businesses are run by people, not mathematical formulas. She and other consultants may have "broken" your company, but she's eager to repair the damage and make amends. Luckily, with decades of experience and pure common sense, her book is the perfect antidote to years of management malpractice. Phelan focuses on how management gurus have fouled up the "people side" of companies--balanced scorecards, key performance indicators, process reengineering and dozens of other management fads are reduced to so much snake oil and bunkum under her withering gaze. With a mix of cleared-eyed business analysis, "in the trenches" stories, and hard-won lessons, this book is impossible to put down and impossible to ignore. Phelan covers the gamut of strategy development, HR, metrics, leadership competencies, and just plain managing people. She explains in gory detail why outside consultants are almost always the last people you should ask to improve your business. She also explains why the most important ingredient in business management is often in the shortest supply: empathy. In the tradition of classics like Up the Organization and Managers, Not MBA's, Phelan provides a breath of fresh air. In parting, however, Phelan allows that consultants (like her!) do sometimes have their place--she provides a much-needed playbook that lays out the proper vocation of consulting and tools for managers to proceed with caution.

Lieferung aus: Vereinigte Staaten von Amerika, Versandkosten nach: USA.
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Berrett-Koehler Publishers. PAPERBACK. 1609947398 Clearing Inventory! Book has minor flaw, like bent or scratched cover. Total Satisfaction Guaranteed. Fast Processing, ships from our facility within two business days of receiving your order. Delivery take 4-14 days. Please note: Shipping may take longer if you live in Hawaii or Alaska, Puerto Rico or Guam, . Very Good.

Von Händler/Antiquariat, Your Satisfaction Guaranteed [3047565], Brattleboro, VT, U.S.A.
1609947398 Clearing Inventory! Book has minor flaw, like bent or scratched cover. Total Satisfaction Guaranteed. Fast Processing, ships from our facility within two business days of receiving your order. Delivery take 4-14 days. Please note: Shipping may take longer if you live in Hawaii or Alaska, Puerto Rico or Guam,.