Stressor - Strain - Job Performance Relationships: The Central Role of Emotional Exhaustion in Sales and Customer Service Professions (Schriften zur Arbeits-, Betriebs- und Organisationspsychologie)
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Preise | Nov. 15 | Feb. 19 | Nov. 19 |
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Stressor - Strain - Job Performance Relationships, The Central Role of Emotional Exhaustion in Sales and Customer Service Professions (2011)
ISBN: 9783830054726 bzw. 3830054726, in Deutsch, Verlag Dr. Kovac, Hamburg, Taschenbuch, neu, Erstausgabe.
Schriften zur Arbeits-, Betriebs- und Organisationspsychologie, Band 54 206 pages. Sales and customer service employees, due to their constant and direct customer contact, are particularly prone to experience emotional exhaustion. While an extensive body of literature on emotional exhaustion exists in human service occupations, very limited research attention has been directed to employees in sales and customer service professions concerning the emotional exhaustion dimension. In this study, the author seeks to investigate the crucial role of emotional exhaustion between work stressors and job performance. Specifically, the author assesses whether certain work context and personality factors moderate the effects of stress on strain, thus eliminating negative stress consequences.
Stressor - Strain - Job Performance Relationships, The Central Role of Emotional Exhaustion in Sales and Customer Service Professions (2011)
ISBN: 9783830054726 bzw. 3830054726, vermutlich in Englisch, Verlag Dr. Kovac, Hamburg, Taschenbuch, neu, Erstausgabe.
Schriften zur Arbeits-, Betriebs- und Organisationspsychologie, Band 54 206 pages. Sales and customer service employees, due to their constant and direct customer contact, are particularly prone to experience emotional exhaustion. While an extensive body of literature on emotional exhaustion exists in human service occupations, very limited research attention has been directed to employees in sales and customer service professions concerning the emotional exhaustion dimension. In this study, the author seeks to investigate the crucial role of emotional exhaustion between work stressors and job performance. Specifically, the author assesses whether certain work context and personality factors moderate the effects of stress on strain, thus eliminating negative stress consequences.
| Stressor - Strain - Job Performance Relationships | Kovac | 2011
ISBN: 9783830054726 bzw. 3830054726, in Deutsch, Kovac, neu.
Stressor - Strain - Job Performance Relationships: The Central Role of Emotional Exhaustion in Sales and Customer Service Professions (Schriften zur Arbeits-, Betriebs- und Organisationspsychologie) (2011)
ISBN: 9783830054726 bzw. 3830054726, in Englisch, 206 Seiten, Kovac, Dr. Verlag, Taschenbuch, neu, Erstausgabe.
Von Händler/Antiquariat, verlagdrkovac.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Stressor - Strain - Job Performance Relationships: The Central Role of Emotional Exhaustion in Sales and Customer Service Professions (Schriften zur Arbeits-, Betriebs- und Organisationspsychologie) (2011)
ISBN: 9783830054726 bzw. 3830054726, in Englisch, 206 Seiten, Kovac, Dr. Verlag, Taschenbuch, neu, Erstausgabe.
Von Händler/Antiquariat, verlagdrkovac.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Stressor - Strain - Job Performance Relationships - The Central Role of Emotional Exhaustion in Sales and Customer Service Professions
ISBN: 9783830054726 bzw. 3830054726, in Deutsch, Kovac, Dr. Verlag, Taschenbuch, neu.
Von Händler/Antiquariat, InternetBuchhandlung A. Bell, [3194875].
Taschenbuch, Neuware, Internationaler Versand, PayPal, Banküberweisung.
Stressor - Strain - Job Performance Relationships - The Central Role of Emotional Exhaustion in Sales and Customer Service Professions
ISBN: 9783830054726 bzw. 3830054726, vermutlich in Englisch, Kovac, Dr. Verlag, Taschenbuch, neu.
Von Händler/Antiquariat, InternetBuchhandlung A. Bell, [3194875].
Taschenbuch, Neuware, Internationaler Versand, PayPal, Banküberweisung.
Stressor - Strain - Job Performance Relationships: The Central Role of Emotional Exhaustion in Sales and Customer Service Professions (2011)
ISBN: 9783830054726 bzw. 3830054726, in Deutsch, Kovac, J, Taschenbuch, gebraucht.
Einband leichte Lagerspuren, ungelesen, Taschenbuch.