Customer Service: Delivering Service to Your Customers
2 Angebote vergleichen
Bester Preis: € 16,30 (vom 18.02.2018)1
Customer Service
EN NW EBISBN: 9781877056352 bzw. 1877056359, in Englisch, Martin Books, neu, E-Book.
Lieferung aus: Vereinigte Staaten von Amerika, Ebook for download.
Business, This book explores various methods of improving, measuring and providing Customer Service in your organisation without spending a lot of money. This book will help your organisation to retain existing clients, win extra sales, customers and market share, and be a SERVICE leader. What does your customer expect and want? Service strategy options Measuring customer satisfaction Operating quality 10 moments of truth A SERVICE wish list How to handle service complaints Consumer behaviour A check list - are you a Service professional? Case studies Use this book to map out and plan your CUSTOMER SERVICE program. eBook.
Business, This book explores various methods of improving, measuring and providing Customer Service in your organisation without spending a lot of money. This book will help your organisation to retain existing clients, win extra sales, customers and market share, and be a SERVICE leader. What does your customer expect and want? Service strategy options Measuring customer satisfaction Operating quality 10 moments of truth A SERVICE wish list How to handle service complaints Consumer behaviour A check list - are you a Service professional? Case studies Use this book to map out and plan your CUSTOMER SERVICE program. eBook.
2
Customer Service: Delivering Service to Your Customers (2002)
EN PB NW FEISBN: 9781877056352 bzw. 1877056359, in Englisch, Martin Management Services, Taschenbuch, neu, Erstausgabe.
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 1-2 business days, Real shipping costs can differ.
Von Händler/Antiquariat, Lana shop ‘We deliver in 4 working days’.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Von Händler/Antiquariat, Lana shop ‘We deliver in 4 working days’.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
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