Service Quality Management in Hospitality, Tourism, and Leisure
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Bester Preis: € 42,19 (vom 26.12.2017)1
Miss Odell: The Privileges of Being Present at the End of Her Life
EN USISBN: 0615531954 bzw. 9780615531953, in Englisch, Nature Woman Wisdom, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, In Stock.
used books,books, Miss Odell : The Privileges of Being Present at the End of Her Life, A book about taking care of an elder and being there for the end of their life. There are pearls for those who are there at the end of anyone's life. This is the story about my mom, Miss Odell, and the privileges that I reaped from being present at the end of her life.
used books,books, Miss Odell : The Privileges of Being Present at the End of Her Life, A book about taking care of an elder and being there for the end of their life. There are pearls for those who are there at the end of anyone's life. This is the story about my mom, Miss Odell, and the privileges that I reaped from being present at the end of her life.
2
Miss Odell: The Privileges of Being Present at the End of Her Life
EN PB NWISBN: 9780615531953 bzw. 0615531954, in Englisch, Nature Woman Wisdom, Taschenbuch, neu.
Lieferung aus: Vereinigte Staaten von Amerika, In Stock.
Miss-Odell~~Connie-Dunn, Miss Odell: The Privileges of Being Present at the End of Her Life, Paperback.
Miss-Odell~~Connie-Dunn, Miss Odell: The Privileges of Being Present at the End of Her Life, Paperback.
3
Service Quality Management in Hospitality, Tourism, and Leisure (2013)
EN NW EB DLISBN: 9781136386565 bzw. 1136386564, in Englisch, Routledge, Routledge, Routledge, neu, E-Book, elektronischer Download.
Lieferung aus: Frankreich, in-stock.
Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
Does your staff deliver the highest quality service possible?Customers today expect a very high overall level of service in hospitality, tourism, and leisure. Competition in these fields will thus be driven by strategies focusing on quality of service to add value, as opposed to product or price differentiation. Service Quality Management in Hospitality, Tourism, and Leisure highlights concepts and strategies that will improve the delivery of hospitality services, and provides clear and simple explanations of theoretical concepts as well as their practical applications! Practitioners and educators alike will find this book to be invaluable in their businesses and in preparing students for the business world. This essential book provides you with clear, comprehensive explanations of theoretical concepts and methods that will give you the competitive edge in this fast-changing field. Topics covered include: services management marketing operations management human resources management service quality management Service Quality Management in Hospitality, Tourism, and Leisure brings together an array of pertinent materials that will measure and enhance customer satisfaction and help you provide superior hospitality services, and groups them in easy-to-use clusters for quick reference.
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