Practical Playscript: Writing Procedure Manuals that People Can Use
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Practical Playscript: Writing Procedure Manuals that People Can Use (2008)
EN NW EB DLISBN: 9780958638432 bzw. 0958638438, in Englisch, 123 Seiten, Electronic & Database Publishing, Inc. neu, E-Book, elektronischer Download.
Lieferung aus: Vereinigte Staaten von Amerika, ebook for download, Free shipping.
Practical Playscript: Writing Procedure Manuals that People Can Use,' by Robert Barnett, is based on the pioneering work of Leslie H. Matthies, whose approach to writing procedure manuals overcame many of the weaknesses of other methods. Based on the concept that a procedure is like a stage play with the action moving from one person to another in strict time sequence, Matthies called his approach "Playscript." Each procedure is written like the script of a play showing each of the "actors" and the actions they perform in time sequence.Manuals continue to be a headache for administrators. It is very rare to find manuals that are actually used, and even rarer to find ones that are up to date. Much of this results from their complexity. Playscript procedures are written in the language of the end users and document the practical step-by-step issues that users face when carrying out their tasks. The main thrust of the Playscript method is to cull policy and general descriptive material, leaving behind the step-by-step detail of how to carry out the procedure. It spells out how an activity flows from one person to the next and how to work in a coordinated team basis."Practical Playscript" was originally written as a training manual for the course in Playscript taught by the author. The book explains in depth how to structure procedures, whether they be for a single person or for multiple people working in a team. It also covers the finer detail of how to handle complex routing where decisions have to be made that can branch into various sub-routines. For the person new to procedures analysis, it has background chapters dealing with the functions and content of manuals, writing style and the writing cycle. The chapter on Writing Cycle discusses how to convert existing procedures into Playscript, how to write procedures for a new system and how to document current unwritten procedures. The final chapter discusses how to implement Playscript in an organization, including manual production and maintenance. Kindle Edition, Format: Kindle eBook, Label: Electronic & Database Publishing, Inc. Electronic & Database Publishing, Inc. Product group: eBooks, Published: 2008-06-06, Release date: 2008-06-06, Studio: Electronic & Database Publishing, Inc. Sales rank: 2129879.
Practical Playscript: Writing Procedure Manuals that People Can Use,' by Robert Barnett, is based on the pioneering work of Leslie H. Matthies, whose approach to writing procedure manuals overcame many of the weaknesses of other methods. Based on the concept that a procedure is like a stage play with the action moving from one person to another in strict time sequence, Matthies called his approach "Playscript." Each procedure is written like the script of a play showing each of the "actors" and the actions they perform in time sequence.Manuals continue to be a headache for administrators. It is very rare to find manuals that are actually used, and even rarer to find ones that are up to date. Much of this results from their complexity. Playscript procedures are written in the language of the end users and document the practical step-by-step issues that users face when carrying out their tasks. The main thrust of the Playscript method is to cull policy and general descriptive material, leaving behind the step-by-step detail of how to carry out the procedure. It spells out how an activity flows from one person to the next and how to work in a coordinated team basis."Practical Playscript" was originally written as a training manual for the course in Playscript taught by the author. The book explains in depth how to structure procedures, whether they be for a single person or for multiple people working in a team. It also covers the finer detail of how to handle complex routing where decisions have to be made that can branch into various sub-routines. For the person new to procedures analysis, it has background chapters dealing with the functions and content of manuals, writing style and the writing cycle. The chapter on Writing Cycle discusses how to convert existing procedures into Playscript, how to write procedures for a new system and how to document current unwritten procedures. The final chapter discusses how to implement Playscript in an organization, including manual production and maintenance. Kindle Edition, Format: Kindle eBook, Label: Electronic & Database Publishing, Inc. Electronic & Database Publishing, Inc. Product group: eBooks, Published: 2008-06-06, Release date: 2008-06-06, Studio: Electronic & Database Publishing, Inc. Sales rank: 2129879.
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Practical Playscript
EN NW EBISBN: 9780958638432 bzw. 0958638438, in Englisch, Electronic & Database Publishing, Inc. neu, E-Book.
Lieferung aus: Vereinigte Staaten von Amerika, Ebook for download.
Business, Managing Business Forms,ö by Robert Barnett, is based on the author´s experience in the business forms world for over 40 years. But it is also heavily influenced by the pioneering work of others in the field since the concept of forms management was introduced around the 1940´s. We live in a technological world; a world that places a great emphasis on effective management; a world where communication is one of the most talked-about business subjects; a world where business would almost cease to exist if paper didn´t exist. Yet we still haven´t come to grips with the clerical worker´s basic tool of tradethe business form. Of even greater significance is the huge error rate generated by difficult-to-understand forms, bureaucratic language and an almost total lack of understanding of the basis of human communication. Scientific research since the mid-1980´s has shown that in excess of 80% of most public-use forms are wrongly filled in resulting in a gigantic cost to business, government and individuals. Managing Business Formsö aims to address a key component of the problemthe lack of control over forms. Large corporations can have many thousands of different types of forms. Many people look on forms management as just a means of eliminating unnecessary or duplicated forms. There is a belief that all you have to do to get control of forms is to conduct a short-term systems study, cut out the forms that aren´t needed, introduce a good stock control system and place an experienced senior clerk in charge. Some organizations even think that all they have to do is outsource their forms stock control to a printing company. Managing Business Formsö takes the view that if this was all you had to do, forms would not be the problem they are to business and government. The book starts with a brief history of business forms before dealing with major topics such as the structure of a forms management department, indexing and filing of forms, managing new and changed forms, conducting forms reviews, form production and stock control. It also has important chapters for people implementing forms management for the first time covering the planning of a forms management program, getting senior management backing, collecting and cataloguing forms, measuring and reporting savings, and a final chapter on making sure the program works. eBook.
Business, Managing Business Forms,ö by Robert Barnett, is based on the author´s experience in the business forms world for over 40 years. But it is also heavily influenced by the pioneering work of others in the field since the concept of forms management was introduced around the 1940´s. We live in a technological world; a world that places a great emphasis on effective management; a world where communication is one of the most talked-about business subjects; a world where business would almost cease to exist if paper didn´t exist. Yet we still haven´t come to grips with the clerical worker´s basic tool of tradethe business form. Of even greater significance is the huge error rate generated by difficult-to-understand forms, bureaucratic language and an almost total lack of understanding of the basis of human communication. Scientific research since the mid-1980´s has shown that in excess of 80% of most public-use forms are wrongly filled in resulting in a gigantic cost to business, government and individuals. Managing Business Formsö aims to address a key component of the problemthe lack of control over forms. Large corporations can have many thousands of different types of forms. Many people look on forms management as just a means of eliminating unnecessary or duplicated forms. There is a belief that all you have to do to get control of forms is to conduct a short-term systems study, cut out the forms that aren´t needed, introduce a good stock control system and place an experienced senior clerk in charge. Some organizations even think that all they have to do is outsource their forms stock control to a printing company. Managing Business Formsö takes the view that if this was all you had to do, forms would not be the problem they are to business and government. The book starts with a brief history of business forms before dealing with major topics such as the structure of a forms management department, indexing and filing of forms, managing new and changed forms, conducting forms reviews, form production and stock control. It also has important chapters for people implementing forms management for the first time covering the planning of a forms management program, getting senior management backing, collecting and cataloguing forms, measuring and reporting savings, and a final chapter on making sure the program works. eBook.
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