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100%: Jenny Dugmore, Shirley Lacy: Achieving ISO/IEC 20000 - Managing End to End Service (ISBN: 9780580474613) 2. Ausgabe, in Englisch, Taschenbuch.Nur diese Ausgabe anzeigen…
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Achieving ISO/IEC 20000 - Managing End to End Service
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Bester Preis: € 3,08 (vom 23.11.2016)1
Making Metrics Work (Achieving ISO/IEC 20000) (2006)
EN PB USISBN: 9780580474606 bzw. 0580474607, in Englisch, 106 Seiten, 2. Ausgabe, The Institution of Engineering and Technology, Taschenbuch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 1-2 business days.
Von Händler/Antiquariat, greener_books_london.
This book gives a practical view of why metrics and service reports are so important to the delivery of an effective service and to service improvements. It describes the types, the design, target audiences and documentation of metrics used in the service reporting process, covered by the requirements of clauses 4 and 6.2 of ISO/IEC 20000-1, Plan-Do-Check-Act (PDCA) cycle and Service reporting. Useful tips, techniques and example metrics are included. Paperback, Ausgabe: 2nd, Label: The Institution of Engineering and Technology, The Institution of Engineering and Technology, Produktgruppe: Book, Publiziert: 2006-12-27, Studio: The Institution of Engineering and Technology, Verkaufsrang: 15517882.
Von Händler/Antiquariat, greener_books_london.
This book gives a practical view of why metrics and service reports are so important to the delivery of an effective service and to service improvements. It describes the types, the design, target audiences and documentation of metrics used in the service reporting process, covered by the requirements of clauses 4 and 6.2 of ISO/IEC 20000-1, Plan-Do-Check-Act (PDCA) cycle and Service reporting. Useful tips, techniques and example metrics are included. Paperback, Ausgabe: 2nd, Label: The Institution of Engineering and Technology, The Institution of Engineering and Technology, Produktgruppe: Book, Publiziert: 2006-12-27, Studio: The Institution of Engineering and Technology, Verkaufsrang: 15517882.
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Achieving ISO/IEC 20000 - Making Metrics Work (2006)
EN PB USISBN: 9780580474606 bzw. 0580474607, in Englisch, British Standards Institution, Taschenbuch, gebraucht.
Lieferung aus: Vereinigtes Königreich Großbritannien und Nordirland, Versandkosten nach: USA.
Von Händler/Antiquariat, Sunrise Books Ltd.
British Standards Institution, 2006. Paperback. Used; Very Good. Paperback; English language; 8vo - over 7.75" - 9.75" tall; very good condition. Your book will be securely packed and promptly dispatched from our UK warehouse. All international orders are sent Royal Mail airmail.
Von Händler/Antiquariat, Sunrise Books Ltd.
British Standards Institution, 2006. Paperback. Used; Very Good. Paperback; English language; 8vo - over 7.75" - 9.75" tall; very good condition. Your book will be securely packed and promptly dispatched from our UK warehouse. All international orders are sent Royal Mail airmail.
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Achieving Iso/Iec 20000-Managing End to End Service (2006)
EN PB USISBN: 9780580474613 bzw. 0580474615, in Englisch, 2. Ausgabe, British Standards Institution, Taschenbuch, gebraucht.
Lieferung aus: Vereinigtes Königreich Großbritannien und Nordirland, zzgl. Versandkosten, Verandgebiet: EUR.
Von Händler/Antiquariat, Greener Books, London, [RE:4].
**SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Paperback, 2Rev Ed.
Von Händler/Antiquariat, Greener Books, London, [RE:4].
**SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Paperback, 2Rev Ed.
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Achieving ISO/IEC 20000 - Managing End to End Service (2006)
EN PBISBN: 9780580474613 bzw. 0580474615, in Englisch, British Standards Institution, Taschenbuch.
Von Händler/Antiquariat, Greener Books [52838368], London, United Kingdom.
**SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!
**SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!
5
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Achieving ISO/IEC 20000 - Capacity management (2006)
EN PBISBN: 9780580446412 bzw. 0580446417, in Englisch, British Standards Institution, Taschenbuch.
Von Händler/Antiquariat, Greener Books [52838368], London, United Kingdom.
**SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!
**SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!
6
Capacity Management (Achieving ISO/IEC 20000) (2006)
EN PB NWISBN: 9780580446412 bzw. 0580446417, in Englisch, 74 Seiten, The Institution of Engineering and Technology, Taschenbuch, neu.
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 1-2 business days.
Von Händler/Antiquariat, Wisepenny.
This book covers the requirements for the capacity management process in clause 6.5 of ISO/IEC 20000. It describes the capacity management process and its role as a link between business plans, workloads, capacity and performance. It also covers the planning required to ensure a service provider is able to deliver a service that allows the customer's business to operate effectively. The book describes capacity management for all types of resources within the scope of service management. Paperback, Label: The Institution of Engineering and Technology, The Institution of Engineering and Technology, Produktgruppe: Book, Publiziert: 2006-12-27, Studio: The Institution of Engineering and Technology, Verkaufsrang: 7751040.
Von Händler/Antiquariat, Wisepenny.
This book covers the requirements for the capacity management process in clause 6.5 of ISO/IEC 20000. It describes the capacity management process and its role as a link between business plans, workloads, capacity and performance. It also covers the planning required to ensure a service provider is able to deliver a service that allows the customer's business to operate effectively. The book describes capacity management for all types of resources within the scope of service management. Paperback, Label: The Institution of Engineering and Technology, The Institution of Engineering and Technology, Produktgruppe: Book, Publiziert: 2006-12-27, Studio: The Institution of Engineering and Technology, Verkaufsrang: 7751040.
7
Managing End-to-end Service (Achieving Iso/Iec 20000) (2007)
EN PB USISBN: 9780580474613 bzw. 0580474615, in Englisch, 105 Seiten, 2. Ausgabe, Inspec/Iee, Taschenbuch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 1-2 business days.
Von Händler/Antiquariat, greener_books_london.
This book covers Budgeting and accounting for IT services based on clause 6.4 of ISO/IEC 20000. It introduces financial terms that may be unfamiliar to service management specialists, which will help with understanding the requirements and recommendations. It also covers the relationship between budgeting, accounting and charging, and outlines the importance of service management processes in regulatory compliance. Paperback, Ausgabe: 2nd, Label: Inspec/Iee, Inspec/Iee, Produktgruppe: Book, Publiziert: 2007-03-30, Studio: Inspec/Iee, Verkaufsrang: 8952008.
Von Händler/Antiquariat, greener_books_london.
This book covers Budgeting and accounting for IT services based on clause 6.4 of ISO/IEC 20000. It introduces financial terms that may be unfamiliar to service management specialists, which will help with understanding the requirements and recommendations. It also covers the relationship between budgeting, accounting and charging, and outlines the importance of service management processes in regulatory compliance. Paperback, Ausgabe: 2nd, Label: Inspec/Iee, Inspec/Iee, Produktgruppe: Book, Publiziert: 2007-03-30, Studio: Inspec/Iee, Verkaufsrang: 8952008.
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Capacity Management (2005)
EN PBISBN: 9780580446412 bzw. 0580446417, in Englisch, Institution Of Engineering And Technology, Taschenbuch.
Lieferung aus: Vereinigte Staaten von Amerika, Versandkosten nach: USA.
Von Händler/Antiquariat, Ergodebooks.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Von Händler/Antiquariat, Ergodebooks.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
9
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Making Metrics Work, 2nd Edition (2006)
EN PB USISBN: 9780580474606 bzw. 0580474607, in Englisch, Institution Of Engineering And Technology, Taschenbuch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, Versandkosten nach: USA.
Von Händler/Antiquariat, Ergodebooks.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Von Händler/Antiquariat, Ergodebooks.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
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