Von dem Buch When Customers Think We Don't Care : Ending Actions That Self-Destruct Companies, Customer Service and Jobs haben wir 3 gleiche oder sehr ähnliche Ausgaben identifiziert!
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100%: Buchanan, Richard W. Ph.D.: When Customers Think We Don't Care : Ending Actions That Self-Destruct Companies, Customer Service and Jobs (ISBN: 9780074709306) McGraw-Hill Book Company Australia, 2. Ausgabe, in Englisch, Taschenbuch.Nur diese Ausgabe anzeigen…
100%: Buchanan, Richard W: When Customers Think We Don't Care (ISBN: 9780070138636) 2008, 3. Ausgabe, in Englisch, Taschenbuch.Nur diese Ausgabe anzeigen…
62%: Buchanan, Richard W., Ph.D.: The Enemy Within: Actions That Self-Destruct Companies, Customer Service and Jobs (ISBN: 9780074703243) 1996, McGraw-Hill 1996 Paperback, in Englisch, Taschenbuch.Nur diese Ausgabe anzeigen…
When Customers Think We Don't Care : Ending Actions That Self-Destruct Companies, Customer Service and Jobs
13 Angebote vergleichen
Bester Preis: € 0,89 (vom 08.10.2016)1
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When Customers Think We Don't Care (2nd Edition of Enemy Within) (2002)
EN PB USISBN: 9780074709306 bzw. 0074709305, in Englisch, 2. Ausgabe, McGraw-Hill Professional, Taschenbuch, gebraucht.
Von Händler/Antiquariat, SNOOKS BOOKS [61521831], Banora Point, NSW, Australia.
Not since the "Four Ps' of E. J. McCarthy have we seen such a breakthrough in marketing and customer service. Clean intact book, showing minimum wear. Mostly shelf wear around the edges.All Orders Appreciated & dispatched within 48hrs. Book Weight may affect shipping rates depending on destination.
Not since the "Four Ps' of E. J. McCarthy have we seen such a breakthrough in marketing and customer service. Clean intact book, showing minimum wear. Mostly shelf wear around the edges.All Orders Appreciated & dispatched within 48hrs. Book Weight may affect shipping rates depending on destination.
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When Customers Think We Don't Care (2001)
EN PB USISBN: 9780074709306 bzw. 0074709305, in Englisch, 256 Seiten, McGraw-Hill Companies, Taschenbuch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 1-2 business days.
Von Händler/Antiquariat, thrift_books.
Not since the 'Four Ps' of E.J McCarthy have we seen such a breakthrough in marketing and customer service. Whether you're in business, a not-for-profit organisation or a government department, Richard Buchanan's latest edition of "The Enemy Within, When Customers Think We Don't Care", presents a unique, post-modernist approach to delivering better customer service. Organisations never perish because of competitors, regulators or any other outsider. Organisations self-destruct because of their own actions drive business away. Often there is no reason for employees to want to deliver better customer service. The groundbreaking approach taken by this book is that great customer service will follow when employees can identify what is in it for them. "When Customers Think We Don't Care" redefines what you thought you knew about marketing. It outlines an easily implemented, step-by-step system that addresses all the key areas of an organisation's operations, and it explains in practical terms how to improve then and end actions that self-destruct customer service, companies and jobs. Paperback, Label: McGraw-Hill Companies, McGraw-Hill Companies, Produktgruppe: Book, Publiziert: 2001-12-15, Studio: McGraw-Hill Companies, Verkaufsrang: 15918515.
Von Händler/Antiquariat, thrift_books.
Not since the 'Four Ps' of E.J McCarthy have we seen such a breakthrough in marketing and customer service. Whether you're in business, a not-for-profit organisation or a government department, Richard Buchanan's latest edition of "The Enemy Within, When Customers Think We Don't Care", presents a unique, post-modernist approach to delivering better customer service. Organisations never perish because of competitors, regulators or any other outsider. Organisations self-destruct because of their own actions drive business away. Often there is no reason for employees to want to deliver better customer service. The groundbreaking approach taken by this book is that great customer service will follow when employees can identify what is in it for them. "When Customers Think We Don't Care" redefines what you thought you knew about marketing. It outlines an easily implemented, step-by-step system that addresses all the key areas of an organisation's operations, and it explains in practical terms how to improve then and end actions that self-destruct customer service, companies and jobs. Paperback, Label: McGraw-Hill Companies, McGraw-Hill Companies, Produktgruppe: Book, Publiziert: 2001-12-15, Studio: McGraw-Hill Companies, Verkaufsrang: 15918515.
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When Customers Think We Don't Care: Ending Actions That Self-Destruct Companies, Customer Service and Jobs
EN USISBN: 9780070138636 bzw. 007013863X, in Englisch, McGraw-Hill Professional, gebraucht.
Lieferung aus: Vereinigtes Königreich Großbritannien und Nordirland, Shipping costs to: USA.
Von Händler/Antiquariat, Better World Books Ltd.
McGraw-Hill Professional. Used - Good. Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Your purchase also supports literacy charities.
Von Händler/Antiquariat, Better World Books Ltd.
McGraw-Hill Professional. Used - Good. Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Your purchase also supports literacy charities.
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When Customers Think We Don't Care (Paperback) (2008)
EN PB NWISBN: 9780070138636 bzw. 007013863X, in Englisch, McGraw Hill, United States of America, Taschenbuch, neu.
Lieferung aus: Vereinigte Staaten von Amerika, Free shipping.
Von Händler/Antiquariat, Grand Eagle Retail [50531827], Wilmington, DE, U.S.A.
Paperback. Whether you're in business, a not-for-profit organisation or a government department, Richard Buchanan's latest edition of When Customers Think We Don't Care, presents a unique, post-mode.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 376 pages. 0.001.
Von Händler/Antiquariat, Grand Eagle Retail [50531827], Wilmington, DE, U.S.A.
Paperback. Whether you're in business, a not-for-profit organisation or a government department, Richard Buchanan's latest edition of When Customers Think We Don't Care, presents a unique, post-mode.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 376 pages. 0.001.
5
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When Customers Think We Don't Care (Paperback) (2008)
EN PB NWISBN: 9780070138636 bzw. 007013863X, in Englisch, McGraw Hill, United States of America, Taschenbuch, neu.
Von Händler/Antiquariat, AussieBookSeller [52402892], Lidcombe, NSW, Australia.
Paperback. Whether you're in business, a not-for-profit organisation or a government department, Richard Buchanan's latest edition of When Customers Think We Don't Care, presents a uniq.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 376 pages. 0.001.
Paperback. Whether you're in business, a not-for-profit organisation or a government department, Richard Buchanan's latest edition of When Customers Think We Don't Care, presents a uniq.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 376 pages. 0.001.
6
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When Customers Think We Don't Care (2nd Edition of Enemy Within) (2002)
EN PB USISBN: 9780074709306 bzw. 0074709305, in Englisch, 2. Ausgabe, McGraw-Hill Professional, Taschenbuch, gebraucht.
Von Händler/Antiquariat, Anybook Ltd. [312675], Lincoln, United Kingdom.
This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition.
This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition.
7
Symbolbild
When Customers Think We Don't Care: Ending Actions That Self-Destruct Companies, Customer Service and Jobs (2008)
EN USISBN: 9780070138636 bzw. 007013863X, in Englisch, McGraw-Hill Professional, gebraucht.
Von Händler/Antiquariat, Better World Books Ltd [53572034], Dunfermline, United Kingdom.
Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside.
Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside.
8
Symbolbild
When Customers Think We Don't Care (2001)
EN USISBN: 9780074709306 bzw. 0074709305, in Englisch, McGraw-Hill Companies, gebraucht.
Von Händler/Antiquariat, Better World Books Ltd [53572034], Dunfermline, United Kingdom.
Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside.
Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside.
9
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When Customers Think We Don't Care
EN PB NWISBN: 9780070138636 bzw. 007013863X, in Englisch, McGraw-Hill Education / Australia, Taschenbuch, neu.
Lieferung aus: Vereinigte Staaten von Amerika, Shipping costs to: USA.
Von Händler/Antiquariat, Grand Eagle Retail.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Von Händler/Antiquariat, Grand Eagle Retail.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
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